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How To Start A Cleaning Business
"I spent five years cleaning carpets and windows to make a living and I still hadn't got anything to show for it. I would have known how to win cleaning contracts easily if only I'd started asking the 'Killer Question' earlier................."
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From the desk of : Karl Taylor
Dear Friend
Are you spending all of your time chasing after small 'one-off' cleaning jobs without concentrating on contracted income?
How to get cleaning contracts
If you want to learn how to start a cleaning business or increase the turnover of an existing one you'll need to find out how to win cleaning contracts in the commercial sector - and forget all about domestic cleaning.
Sounds easy doesn't it?
That's what I thought until someone showed me that I was making some monumental mistakes which wasted five years of my career and cost me a fortune.
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When I started in this industry 32 years ago I thought I was doing fantastically well. I was 'quoting' for half a dozen cleaning contracts every day but the trouble was, those people were not authorised to buy - they just told me that they were. I ended up having hundreds of outstanding quotes on file that I used to spend endless hours chasing for a decision - with no chance at all of ever winning any business.
Then things got so bad that I had to go out and do leaflet drops to try and get small carpet and window cleaning jobs - just to pay the bills!
I was doing that for five years before I realised that I even had a problem - let alone actually knowing what to do about it.
You see, the biggest problem I had was this - like most 25 year old lads I had no credit history and wanted (no, needed) a mortgage - but no bank would go anywhere near me. I even went as far as preparing a business plan and going along to see the Bank Manager. I went through the whole patter about how I was going to build the next massive cleaning company and do you know what that man did - he threw me out (with a bit of friendly advice)!
The advice he gave me was basically this......................
A business of any kind is something that has a value in its own right - something you can sell or pass on to the kids. If you're planning to deliver loads of leaflets around the town offering window cleaning or carpet cleaning services you'll probably get some work - but you haven't been able to start a cleaning business, you've found yourself a short term income - and if it's an income you want, you may as well go and work for someone else.
Let's get one thing straight right now - you will never make enough money from the profit in one-off cleaning jobs. The real money is to be made from the value of your cleaning company.
I had to find out how to win cleaning contracts
I needed written agreements to provide the service for at least a year, maybe longer.
But first I had to find a way to get to the real decision maker - the person who was authorised to buy what I was offering. Only then would I be successful.
I was totally gutted after that meeting with the bank manager. Five years down the drain - what a waste! I started from scratch and went to work for another cleaning company in the local area.
But..............I soon realised that selling cleaning was actually my thing. I was able to get cleaning contracts easily- I was good at it - because I had found a great teacher.
It really wouldn't be appropriate to name the individual or the company here because they are still trading and I'm sure they wouldn't thank me for telling you that they built a massive, profitable cleaning company with no capital! But............
They taught me how to start a cleaning business using my Clients money.
They taught me how to get 100+ HOT leads every week.
They taught me how to convert 50% of my quotes into sales by putting the Client into a position where he can hardly say no!
They taught me how to start a cleaning business that has a value in its own right - something that the bank would recognise if ever I wanted to borrow money.
They taught me how to sell that business and still earn an income from it!
But the most important thing they taught me was how to ask the Killer Question' that would put me in front of the real 'decision maker' within two minutes of walking into a building!
Guess what? I worked for them for twelve months, thanked them for everything they'd taught me and started out on my own again.
Well, what a difference! Now I was choosing the cleaning contracts I wanted. I was getting to the decision maker within two minutes of walking into the building (just as they'd taught me), I was winning HALF of all the business I was quoting - and the Client was paying me before I had to pay anybody!
I never looked back and I went on to build a profitable cleaning business in less than twelve months ($432K turnover !!!) which I promptly sold. In fact I went on to do it four times and since I found out how to win cleaning contracts I've sold new business with a turnover in excess of $30 million since 1980! Think about that for a minute - actually sold - not filled in tender forms - sold by knocking on doors!
That's right - don't confuse this with most of the other 'How to start a cleaning company' blueprints available on the internet. I've actually done it. Oh yes, I've made some major mistakes along the way (and learned from them) but the information that I have to offer is based upon a successful 30 year career in the cleaning industry.
In October 2008 I retired when I reached my fiftieth birthday and I think I've had a fairly respectable career. It hasn't been easy (especially at the beginning) but I suppose if I have one regret, it's that I didn't find out this information earlier.
[ ](www.startacleaningbusiness.getallofthe.info)
I've spent the past few years writing down everything that I've ever learned about the cleaning industry - and everything I've ever had to do to 'fine tune' my system. If you want to know how to win cleaning contracts or how to start a cleaning business it's available in my manual The 'Killer Question' that will win you business - FAST! - and covers subjects such as:
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Identify your market - Identify the most profitable type of business (it may not be what you think). ~
Targeting your client - Simple strategies to get 100+ HOT leads per week in your area. ~
Database Management - Never miss an opportunity. Mass mailing prospects. Introductory letters. ~
Getting the appointment. Presenting yourself at the appointment. Putting the client in a position where he can hardly say no. ~
The survey - how to cost it. ~
The quotation - how to prepare the quotation package. ~
The follow up - ask for the order. ~
Make it large - increase the value of your contract. ~
Auto requotes - all is not lost! ~
Contract start-up - going through the checklist. ~
Recruitment - simple strategies for getting the right staff. ~
Staff induction - going through the checklist. ~
Time and attendance. ~
Health and Safety - Risk Assesments. COSHH. What you need to know. ~
Service delivery. ~
Performance monitoring - how to use the data that you've gathered. ~
Client contact - when it's necessary and when it's not. ~
Security. ~
Invoicing - how to maximise your cashflow. How to get your client to pay you before you pay your staff. ~
Payroll procedures. ~
Some Human Relations issues. ~
Purchasing - where to buy? What's in a name? ~
To keep or sell - should we keep the business or sell it? ~
What's my business worth? ~
Selling it - who will buy my business? ~
Finding a buyer. It's easier than you think. ~
The sale agreement. Four different types. ~
Carry on earning - Yes! It really is possible to sell your business and still earn an income from it.
In addition to all of that fabulous information I'll give you these bonus items - absolutely FREE!
Free Bonus Item # 1
A Complete Business Document Library. Over 700 documents, letters, forms and templates to help you to run your cleaning business! Cleaning Documents, Health and Safety Information, Employment Documents, General Business Documents - they're all here!
~ Health and Safety Documents ([see list](hands.htm))
~ Employment Documents ([see list](employmentdocs.htm))
~ General Business Documents ([see list](busdocs.htm))
~ Cleaning Documents ([see list](cleaningdocs.htm))
All documents are in RTF format and can be edited in any word processing software.
Free Bonus Item # 2
A copy of 'The Cleaning Contractors Bid Model' the Cleaning Contractors cost estimating tool ([Click here to read a description](bidmodel.htm))!
Free Bonus Item # 3
~ A complete set of Cleaning Industry Risk Assessments
All documents are in RTF format and can be edited in any word processing software.
([Click here to view sample](risk.pdf))
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~ A complete set of Cleaning Industry 'Methods and Procedures'
All documents are in RTF format and can be edited in any word processing software.
([Click here to view sample](method.pdf))
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~ The Cleaning Contractors 'Business Plan' Model
Go to the bank prepared!!
All documents are in RTF format and can be edited in any word processing software.
([Click here to read more](businessplan.htm))
Free Bonus Item # 6
~ The Contact Manager Software
([Click here to read more](contactmanager.htm))
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As soon as your payment has been processed you will be directed to our download site where you will be able to download the entire package immediately.
Notes:
All of the above products are currently being used very successfully in every English speaking country of the World.
Software requirements:
To access all of the above products you will need a .pdf reader such as Adobe Acrobat, Microsoft Excel and any word processing software.
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