Excerpt from product page

Do you struggle with lack of loyal customers ? 









Customer service is the fundamental piece of any business, and your team needs your guidance to perform when it counts. This ebook contains step by step customer service process, standard, and principles to deliver service excellence and make customers coming back for more.








Written for managers to train the team or curent sales and service assistants to enhance the skillsSuitable for everyone who is planning a retail profession   Easy to follow SERVICE EXCELLENCE FORMULAThe tools you need to build consistent performanceYour price: $44







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