Chat To Text
UPDATE: Finally drive business from your website! Scroll down to
get all the details...
ATTENTION: Anyone who wants to drive more business from their
website...
IMAGINE THIS SCENARIO; YOU STOP IN A LOCAL STORE TO BUY A NEW COFFEE
MAKER. UPON ENTERING THE STORE YOU LOOK AROUND TO LOCATE THE KITCHEN
APPLIANCE SECTION. UNABLE TO LOCATE THE SECTION, YOU TURN AROUND TO
ASK WHERE THE COFFEE MAKERS ARE LOCATED, BUT TO YOUR DISMAY THERE
ISN'T A SALES CLERK IN SIGHT. IN FACT, THERE ISN'T EVEN A SALES CLERK
IN THE ENTIRE store, so you walk out and try another store.
Unfortunately, this exact scenario is happening right now on
your web site.
It doesn't matter what product or service your trying to sell.
Customers have questions - IT'S JUST THAT SIMPLE!
The above example is clearly the poster-child of a poor customer
service experience, but it doesn't have to be that way! "But I already
have my email address and phone number on my site" you say? This is
better than having no contact info, sure (and I have seen a LOT of
sites with ZERO contact info!) But you are still not providing your
site visitors with the kind of customer service they truly want.
Think about it. When a potential customer is on your website and
they have a question, often times they do not want to pick up the
phone to call you, for several reasons. Maybe they are at work and
can't speak freely, or perhaps they are simply hesitant to get a
"sales pitch" when they have a very specific question.
Email also has its drawbacks which cause potential customers to
leave your site and look elsewhere, especially if THEY ARE IN A BUYING
MOOD RIGHT NOW (which most people are - we live in a world of instant
gratification, ESPECIALLY online.) People know that email takes time
to be received and a reply sometimes can take several days. They have
a question now and they want an answer now.
YOU ONLY HAVE 5.3 SECONDS TO ENGAGE A WEB PAGE VISITOR OR THEY'RE
GONE.
According to the largest web browsing study to date, Harald
Weinreich and colleagues analyzed over 135,000 page visits and
determined that the average time a new visitor stays on a new website
is just 5.3 seconds!
But even if Mr. Weinreich didn't complete this study, one would only
need to look at the largest retailer in the world to see that engaging
the customer in the first few seconds upon entering a store has a huge
impact on sales.
We've all seen them and even joked about them, but the "Wal-Mart
Greeter" is a perfect example. In our scenario above, we would have
walked into Wal-Mart and been met by the greeter with the now famous
"Welcome to Wal-Mart" greeting. We would then ask - "Where are the
coffee makers?" The greeter would then point us in the right direction
and Wal-Mart would be on their way to securing another sale.
NOW YOU CAN HAVE YOUR OWN \"GREETER\" TO ENGAGE CUSTOMERS JUST LIKE
THE BIG NAME SITES.
It's no wonder more and more big name sites like flowers.com,
overstock.com and dell.com to name few, have successfully implemented
automated Greeters within key pages of their site. The Greeter simply
invites a customer to a LIVE CHAT with an "Available" representative.
Check out this screenshot from Dell.com:
Live chat is quickly being adopted as a standard communication
channel for serving customers. From your customer's point of view, it
is no different than using MSN Messenger(tm), Google Talk(tm),
Skype(tm), Yahoo Chat(tm) or AOL Chat(tm). They already "get it".
OFFERING LIVE CHATS ON WEBSITES HAVE CAUSED CONVERSION RATES TO
SKYROCKET. UNFORTUNATELY, FOR MOST SMALL TO MID-SIZED COMPANIES OR
INDEPENDENT SALES AGENTS LIVE CHAT JUST WASN'T AFFORDABLE OR
PRACTICAL. AFTER ALL, WHO WANTS TO BE CHAINED TO THEIR COMPUTER FOR 18
HOURS A DAY?
So how can you reap the benefits of offering live chat, but still
maintain your freedom and active lifestyle?
THE ANSWER IS WEB LASSO(tm)
Introducing Chat To Text's Web Lasso(tm)! Web Lasso(tm) allows you
to benefit from the use of Greeters the way the big sites do, but get
this, you're not tied to your computer! You can choose to send visitor
messages from your web site directly to your cell phone! (No other
"Live Chat" service offers this!) So if you're out in the field, at
the beach with the family, or enjoying a day on the golf course you
can still respond to your customer's questions and watch your sales
explode!
WAIT IT GETS EVEN BETTER! Let's say you're busy with other customers
or just having too much fun to take a live chat right now. Web
Lasso(tm) will engage the client automatically then ultimately take a
message with the best time to contact your new potential customer. So
now your website appears to be staffed a full 24 hours a day, 7 days a
week but you never have to pay customer support staff to "man the
phones."
SEE WEB LASSO(tm) IN ACTION!
Web Lasso(tm) will forward your live chats to one of several places.
Web Lasso will basically "track you down." If you're by your computer
you'll use our Chat To Text(tm) desktop application**. Our Chat To
Text(tm) application works like most instant messenger client
applications, like Google Talk(tm), AOL Instant Messenger(tm), MSN
Messenger(tm), and others.
CLICK HERE AND COUNT TO THREE TO DEMO WEB LASSO'S AUTOMATED GREETER
Here's how it works:
First, a message pops up letting you know someone would like to
chat with you:
Then you reply using the Chat To Text(tm) application and your reply
is immediately sent to the visitor while they are on your web page:
You can chat with as many people as you can handle. Here is me
chatting with Jack and Jill:
SUPPOSE I'M NOT AT MY COMPUTER?
Don't worry, if Web Lasso(tm) can't get you at your computer...no
problem! Web Lasso(tm) will forward your live customer chats to your
cell phone as a text message*** (or to your email address.) We call
this Follow-Me Texting(tm). You simply reply to the messages right
from your cell phone or e-mail client and your site visitor gets the
reply instantly! REMEMBER, NO OTHER \"LIVE CHAT\" SERVICE IN THE WORLD
OFFERS THIS MOBILE FEATURE!
And again, if Web Lasso(tm) can't reach you on your cell phone it
will instantly convert from live chat mode to taking a message from
your website visitor, so you'll never miss another sale again!
IT TAKES JUST 1-MINUTE TO BOOST YOUR WEB SITE CONVERSIONS BY GIVING
YOUR VISITORS THE KIND OF CUSTOMER SERVICE EXPERIENCE THEY DEMAND.
Sign up for Web Lasso(tm) today and you can start boosting your
conversions in 1 minute. Simply log into your account and select the
type of image to display on your site and when you would like it to
appear. You can choose to have your Greeter launch immediately or,
say, in 30 seconds after the page loads.
Or, our Live Text Chat allows you to select a static image for your
site that people can click on if they need help. And our E-mail Chat
allows you to add an image to your email signature so recipients of
your emails can chat with you right from your emails.
Setup is a breeze, we'll walk you through everything (if you can
copy and paste, you can have Web Lasso(tm) up and running in no time -
no complicated scripts to install.)
CLICK HERE TO SEE A 1-MINUTE VIDEO DEMO ADDING A GREETER TO A
WEBSITE
OK, HOW MUCH IS WEB LASSO(tm)?
Unlike other live chat services, your investment in Web Lasso(tm) is
only $9.99/month. This gives you unlimited chats from your web site to
your PC or cell phone.*
Give it a try for 30 days. If you don't see a drastic improvement in
your business as a result of adding a Greeter to your page simply
cancel the service. No harm, no foul. (See our Guarantee below.)
BONUS: ROPE IN EVEN MORE SALES WITH THE WEB LASSO(tm) CHAT FOOTER!
Just like the ability to send chats to your cell phone, this bonus
feature is so new even the big guys haven't implemented it yet! Some
say the chat footer is so eye catching it will outperform the Greeter.
You be the judge:
CLICK HERE TO SEE AN EXAMPLE OF THE CHAT FOOTER
Notice how the Chat Footer appears at the bottom of the page and
floats over the content no matter where you scroll. Now that's hard to
miss!
BUT THAT'S NOT ALL.
When you signup for Web Lasso(tm) today, not only do you get the
Greeter, Live Text Chat, E-mail Chat, and Chat Footer, but you also
get the full CHAT TO TEXT(tm) SUITE of services, including:
* FOLLOW-ME TEXTING(tm) - Your text messages follow you wherever
you are. If you aren't available on your PC it will send the message
to your cell phone.
* E-TEXT(tm) - You can choose your own email address, like
joesmith@chattotext.com and give this to your clients, friends, and
family. When they send an email to this address it will initiate the
Follow-Me Texting(tm) sequence (first sending to your Chat To Text(tm)
desktop application on your computer if you are available, then to
your cell phone.)
* WEB TEXT(tm) - You can choose from a variety of designs to place
a button on your social network page (like Facebook, MySpace, or Bebo)
which, when clicked by your friends, will initiate a chat with you
using the Follow-Me Texting(tm) sequence (first sending to your Chat
To Text desktop application on your computer if you are available,
then to your cell phone.)
And you have nothing to lose by giving it a try, since it comes with
a NO-QUESTIONS-ASKED-MONEY-BACK-GUARANTEE. If you don't get more
business from your web site or you don't like the service for any
reason...even if you don't like the colors we used in the
interface...simply shoot us an email (customercare@chattotext.com) or
call us (888-512-9855) or submit a helpdesk ticket
(www.chattotext.com/help) and we will promptly refund your money. With
a smile. Sign up right now and we guarantee you'll get more business
from your web site!
Best regards,
Shawn Pringle and Scott Messina
Founders of Chat To Text, LLC
P.S. In case you were wondering, you can choose from many different
styles of images for your Greeter and your Chat Footer, and our design
team is constantly adding more for you to choose from. If you would
like a specific design for your Greeter or Chat Window please let us
know in our member forum. Here are some design choices:
_*standard text messaging rates from your phone company apply_
_**compatible with PC computers only, sorry Mac users_
_***SMS capabilities are limited to US and Canadian cellular phones_
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(c) Chat To Text, LLC. All Rights Reserved.
